不好意思
請問各位有沒有在網上買過東西呢?
請問可以幫我填以下這份問卷么~
感激大家~;cry~
————————————————–
I am a final year student of the B.A. (Hons.) Business Administration
in UCSI University, Kuala Lumpur. The following survey is being
conducted to fulfill the requirement in completion of my Independent
study. I have chosen a topic on factors that influences consumer
intention towards online purchase as my research.
If you have
experience in online purchase, i hope that you can help me to fill up
this questionnaire. Please be assured of your privacy is fully
confidential and all information is for academic use only. Your effort
in doing this survey is greatly appreciated.
Part A: Demographic status
1. Gender
a. Male
b. Female
2. Age
a. Below 20
b. 20-29
c. 30-39
d. 40-49
e. 50 and above
3. Ethnicity
a. Malay
b. Chinese
c. Indian
d. Others
4. Education level
a. Secondary school and below
b. Pre-university/ A-Level / STPM
c. Professional Certificate
d. Diploma
e. Bachelors degree
f. Master degree
g. Others, please specify : __________
5. Occupation
a. Student
b. White collar / professional
c. Blue collar
d. Self-employed
e. Housewife
f. Retired
g. Unemployed
h. Others, please specify : _________
6. Monthly income (RM)
a. Below 1000
b. 1000-2000
c. 2001-3000
d. 3001-4000
e. 4001-5000
f. Above 5000
Part B
7. Approximately how long do you spend surfing online shopping website each week?
a. Less than 3 hours
b. 3 hours to 5 hours
c. 6 hours to 10 hours
d. More than 10 hours
8. Which online shopping website do you usually shop at?
a. Ebay
b. Lelong.com
c. Individual website( eg: blog, personal website)
d. Forum
e. Others, please specify : ________
9. Which the following reason that make you surf that particular online shopping website?
a. To compare price with market price
b. To look for new promotion
c. To gather latest information
d. To purchase goods
e. To look around
f. Attracted by advertisement
g. Others, please specify : __________
10. Items that you purchased via internet. ( can select more than one answer)
a. Books / Magazines
b. CDs / DVDs
c. Computer hardware / software / accessories
d. Clothing
e. Air line ticket / Hotel reservation / movie ticket
f. Cosmetic / Personal care product
g. Toys / Gifts / Watches
h. Foods / Drinks
i. Electronic applicant / Furniture
j. Others, please specify : __________
11. What is the method you usually used to pay for the goods?
a. Credit card
b. Debit card
c. Cash deposit
d. Online transfer ( Maybank2U, CIMB click..)
e. Others, please specify : __________
Part C
Please rate the corresponding answer based on the following scale
1- Strongly Disagree (SD)
2- Disagree (D)
3- Moderate (M)
4- Agree (A)
5- Strongly Agree (SA)
12. Convenient
a. Broad range of products are available on the internet
b. Goods send to doorstep, save time for shopping around
c. Able to read customer comment on the website
13. Price
a. The price is cheaper than normal retail store
b. Price is easy to compare
c. Price can be negotiable
14. Security
a. The company protect customers’ information
b. Website have relevant security features
c. Internet seller may overcharge my credit card
15. Reliability
a. It provides comprehensive product information (pictures and information)
b. The product ordered was represented accurately from the website
c. The product is delivered on time as promised
16. Perceived risk
a. Credit card being use by others
b. Goods fail to perform as expected
c. Personal information being exposure
Part D
17. Overall how much of the factors above influence your intention toward online shopping
1- Strongly not Affect (SNA)
2- Not Affect (NA)
3- Neither Affect or Not Affect (NAN)
4- Affect (A)
5- Strongly Affect (SA)
I. Transaction security
II. Shopping experience
III. Ease of use
IV. Product information
V. Reliability
VI. Price
VII. Risk
18. I will/ will not purchase online in the future because:
________________________
没有买过哦!
帮不到你…呵呵XD
沒關系~謝謝你噢~
没有买过哦…
没有买过的可以填么? >.<
不好意思噢~
沒賣過不能填勒~不過還是很謝謝你~
I am a final year student of the B.A. (Hons.) Business Administration in UCSI University, Kuala Lumpur. The following survey is being conducted to fulfill the requirement in completion of my Independent study. I have chosen a topic on factors that influences consumer intention towards online purchase as my research.
If you have experience in online purchase, i hope that you can help me to fill up this questionnaire. Please be assured of your privacy is fully confidential and all information is for academic use only. Your effort in doing this survey is greatly appreciated.
Part A: Demographic status
1. Gender
a. Male
2. Age
b. 20-29
3. Ethnicity
b. Chinese
4. Education level
e. Bachelors degree
5. Occupation
a. Student
6. Monthly income (RM)
a. Below 1000
Part B
7. Approximately how long do you spend surfing online shopping website each week?
a. Less than 3 hours
8. Which online shopping website do you usually shop at?
c. Individual website( eg: blog, personal website)
9. Which the following reason that make you surf that particular online shopping website?
a. To compare price with market price
10. Items that you purchased via internet. ( can select more than one answer)
f. Cosmetic / Personal care product
11. What is the method you usually used to pay for the goods?
c. Cash deposit
Part C
Please rate the corresponding answer based on the following scale
1- Strongly Disagree (SD)
2- Disagree (D)
3- Moderate (M)
4- Agree (A)
5- Strongly Agree (SA)
12. Convenient
a. Broad range of products are available on the internet
5
b. Goods send to doorstep, save time for shopping around
3
c. Able to read customer comment on the website
5
13. Price
a. The price is cheaper than normal retail store
5
b. Price is easy to compare
5
c. Price can be negotiable
1
14. Security
a. The company protect customers’ information
3
b. Website have relevant security features
3
c. Internet seller may overcharge my credit card
3
15. Reliability
a. It provides comprehensive product information (pictures and information)
4
b. The product ordered was represented accurately from the website
3
c. The product is delivered on time as promised
5
16. Perceived risk
a. Credit card being use by others
1
b. Goods fail to perform as expected
1
c. Personal information being exposure
1
Part D
17. Overall how much of the factors above influence your intention toward online shopping
1- Strongly not Affect (SNA)
2- Not Affect (NA)
3- Neither Affect or Not Affect (NAN)
4- Affect (A)
5- Strongly Affect (SA)
I. Transaction security
3
II. Shopping experience
3
III. Ease of use
5
IV. Product information
5
V. Reliability
5
VI. Price
5
VII. Risk
3
18. I will/ will not purchase online in the future because:
I will purchase online in the future because its more convenience compare with visit tangible shop and we can determine the seller whether is believable or not from customer’s comments.
真的感激你的幫忙呀~
家政写的都对了~
可是为什么有这样的问卷?
你买什么?
erm。。是我的final year project來的~
how to send back wow?
jz copy the answ and paste here or email to me also can~thanks leh~
1b,2b,3b,4d,5a,6a,7d,8c,9d,10d,11d,
12a5b5c3,
13a3b4c1,
14a4b2c2,
15a1b1c3,
16a2b4c2,
17
I5
II4
III5
IV3
V3
VI4
VII2
18. I will purchase online in the future because:
(if i rilly 5 smtg which i failed 2 5 it in de market)
________________________
thanks a lot for your help~:P
你的英文讓我驚訝了~
Part A: Demographic status
1. Gender
b. Female
2. Age
b. 20-29
3. Ethnicity
b. Chinese
4. Education level
e. Bachelors degree
5. Occupation
a. Student
6. Monthly income (RM)
a. Below 1000
Part B
7. Approximately how long do you spend surfing online shopping website each week?
d. More than 10 hours
8. Which online shopping website do you usually shop at?
a. Ebay
e. Others, please specify : http://www.haiyo.com.my
9. Which the following reason that make you surf that particular online shopping website?
d. To purchase goods
10. Items that you purchased via internet. ( can select more than one answer)
f. Cosmetic / Personal care product
11. What is the method you usually used to pay for the goods?
d. Online transfer ( Maybank2U, CIMB click..)
Part C
Please rate the corresponding answer based on the following scale
1- Strongly Disagree (SD)
2- Disagree (D)
3- Moderate (M)
4- Agree (A)
5- Strongly Agree (SA)
12. Convenient
a. Broad range of products are available on the internet SA
b. Goods send to doorstep, save time for shopping around SA
c. Able to read customer comment on the website M
13. Price
a. The price is cheaper than normal retail store SA
b. Price is easy to compare A
c. Price can be negotiable D
14. Security
a. The company protect customers’ information M
b. Website have relevant security features A
c. Internet seller may overcharge my credit card D
15. Reliability
a. It provides comprehensive product information (pictures and information) SA
b. The product ordered was represented accurately from the website A
c. The product is delivered on time as promised SA
16. Perceived risk
a. Credit card being use by others M
b. Goods fail to perform as expected M
c. Personal information being exposure M
Part D
17. Overall how much of the factors above influence your intention toward online shopping
1- Strongly not Affect (SNA)
2- Not Affect (NA)
3- Neither Affect or Not Affect (NAN)
4- Affect (A)
5- Strongly Affect (SA)
I. Transaction security SA
II. Shopping experience SNA
III. Ease of use SA
IV. Product information SA
V. Reliability A
VI. Price SA
VII. Risk SA
真的謝謝你的幫忙~
Part A: Demographic status
1. b. 2. c. 3. b. 4. e. 5. b. 6. F
Part B
7. a. 8. c. 9. b. 10. e. 11. a.
Part C
12. a. 5 b. 3 c. 3 not really, a lot of comment made by owner’s friend and relative, even by herself/himself.
13. Price
a. 3. Depends on quality
b. 4
c. 2. Face to face Negotiation more efficient
14. Security
a. 2. Don’t think so, especially for those small trading at forum
b. 3
c. 3 May be
15. Reliability
a. 3.
b. 3. Depends
c. 3. No experience
16. Perceived risk
a. 3. No experience
b. 4. Yes agreed.
c. 4
Part D
17. Overall how much of the factors above influence your intention toward online shopping
I. 5
II. 4
III. 4
IV. 4
V. => 5
VI. => 3
VII. => 5
18. I will not buy with those individual owner, lack of security.
好感激T.T